Last Updated: 2024-08-25
Welcome to chatMyBrand.ai. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
chatMyBrand.ai ("we", "us", or "our") operates the chatMyBrand.ai website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
For Class 1 Users, we collect and process the following types of information:
a) Personal Information: This includes but is not limited to your name, email address, phone number, and professional details that you provide when setting up your profile. b) Content: Any content you upload to our platform, including text, images, videos, and audio files. c) Usage Data: Information on how you use the Service, including login times, features used, and interactions with the platform.
For Class 2 Users, we collect and process the following types of information:
a) Personal Information: Basic information required for account creation, such as username and email address. b) Interaction Data: Data generated from your interactions with Class 1 Users' content, including messages, questions asked, and feedback provided. c) Usage Data: Information on how you use the Service, including login times and features used.
We also collect:
a) Device Information: Data about the device you use to access our Service, including IP address, browser type, and operating system. b) Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
We use the collected data for various purposes:
a) To provide and maintain our Service b) To notify you about changes to our Service c) To allow you to participate in interactive features of our Service when you choose to do so d) To provide customer support e) To gather analysis or valuable information so that we can improve our Service f) To monitor the usage of our Service g) To detect, prevent and address technical issues h) To fulfill any other purpose for which you provide it
For Class 1 Users, we additionally use your information to:
a) Create and manage your digital presence on our platform b) Process and respond to inquiries from Class 2 Users c) Improve our AI models to better represent your brand and respond to inquiries
For Class 2 Users, we additionally use your information to:
a) Facilitate your interactions with Class 1 Users' content b) Improve our AI models to enhance user experience c) Provide relevant content and recommendations
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data, including Personal Data, to [Your Country] and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
a) The right to access, update or delete the information we have on you b) The right of rectification c) The right to object d) The right of restriction e) The right to data portability f) The right to withdraw consent
a) You retain full ownership of the content you upload to chatMyBrand.ai. b) You have the right to modify, delete, or restrict access to your content at any time, subject to the technical limitations of our Service. c) We will not use your content for any purpose other than providing and improving our Service without your explicit consent.
a) The content you generate through interactions on our platform (such as messages, questions, or feedback) is owned by chatMyBrand.ai and may be used to improve our Service or shared with the respective Class 1 User. b) We will make reasonable efforts to anonymize your interaction data before using it for service improvement or sharing it with Class 1 Users.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us: